SVB order ratings

Average SVB delivery ratings

Delivery and packaging
Average Quality / Processing ratio
Overall satisfaction with this order

SVB delivery ratings

France
by Michael B.
3/4/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
outstanding package and delivery within a few days to France
Perfect
Portugal
by Chris W.
3/3/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
A little confusing when ordering ,but not a problem, all went well
Portugal
by António B.
3/1/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Excelent quality of service!
Puerto Rico
by Sinesio D.
2/24/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Service is good and reliable
Poland
by Marine P.
2/24/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Wie immer einen super Service und fantastische Bedinung.
Latvia
by Anatolijs L.
2/18/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Very fast delivery and customer service
Thailand
by Ronny M.
2/17/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Product still not received after 6 weeks.

Please cancel the order and refund the money deducted from my Credit Card.

Our reply

Dear Ronny, unfortunately the current pandemic is affecting UPS' ability to deliver to certain locations in Thailand. Your order is currently being held in one of their processing centers in Samutprakarn and we are trying to have them release it to you as soon as possible. Can you please send me an email with your local phone number to info@svb24.com? Many thanks for your patience. - Your SVB Team.
Finland
by Thomas H.
2/16/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Scratches from transport and packing where hard parts of the inside of the dinghy has rubbed against the fabric. Hopefully they do not weaken the dinghy.
United Kingdom
by Mark H.
2/15/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Excellent timely service
United Kingdom
by James J.
2/15/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Disappointed with customer service, ordered but product stuck with the courier and no assistance to resolve the issue from SVB.

Our reply

Dear James, we immediately contacted both the local and national courrier provider after you got in touch with us. The issue with the shipment were customs delays due to the current pandemic, which i'm sure you can understand is unfortunately the case at the moment. After we pushed your order through, it was delivered shortly after with no issues. Please give me a call on my direct number (which you already have) if I can assist you further. Many thanks, Cory.
Cyprus
by Sergiy S.
2/15/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Good service from SVB, slightly delay with delivery but it's on shipping company
Ireland
by Thomas F.
2/9/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Excellent delivery service
Finland
by Tommi N.
2/8/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Fast & accurate deliveries as always!
Sweden
by Mikael G.
2/3/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Super fast delivery two days from Bremen to Sweden
Sweden
by Frank N.
2/2/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Perfect service and delivery
Denmark
by Carsten O.
1/28/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Delivered to the agreaed time and price
Belgium
by Guy V.
1/25/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
product didn't meet expectations
Croatia
by Davor M.
1/22/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
At first, when I bay be in stock, later somebody sale my product and I must wait
United States
by Michael N.
1/21/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Table top is in perfect condition and very beautiful.
Sweden
by Carl W.
1/21/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Väldigt snabb leverans till Sverige, allting mycket bra packat. Rekommenderas!
Sweden
by Mats A.
1/19/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Very good and reliable service also for sending to Sweden.
Croatia
by Horvatic G.
1/4/2021
Delivery and packaging
Customer service
Overall satisfaction with this order
Ich bin mit der Liefergeschwindigkeit zufrieden! Ich bin nicht zufrieden, weil ich den ersten Einkauf nicht mit einer Kreditkarte bezahlen konnte, sondern zur Bank gehen musste, um mit einer Überweisung zu bezahlen.
Romania
by Cristian R.
12/28/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
As described. Thank you!
Ireland
by Dave H.
12/28/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Very quick delivery considering it was xmas week
United Kingdom
by Wayne D.
12/28/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Reliably fast service and reasonably priced also stock heater accessories that not many places do