SVB order ratings

Average SVB delivery ratings

Delivery and packaging
Average Quality / Processing ratio
Overall satisfaction with this order

SVB delivery ratings

Finland
by Jyrki A.
11/28/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Good and quick service when one of the lamps was not working.
Denmark
by Jørn J.
11/26/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Great job! Quick delivery and acceptable price.
Cyprus
by Kleanthis H.
11/25/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
My only comment is the shipping with regular DHL which takes over a month within Europe.
This is unacceptable.
Tanzania
by Dorothee S.
11/23/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
always great service and fast delivery
very happy to purchase again
Finland
by Arndt N.
11/23/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
I am very impressed by the rapid delivery
Serbia
by ALEKSANDAR N.
11/17/2020
Delivery and packaging
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Overall satisfaction with this order
PACKAGING VERY GOOD.
Portugal
by Jose M.
11/13/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
SVB is outstanding in service and efficiency in regard to delivering.
This product had a 2 week forecast waiting time. It was met and shipped timely to a different location.
I was able to discuss and SVB arrange over a simple phone call (1 call, 3 min) some aspects of changing my order and delivery.
The product is really what I we expected from B&G.
I'm a customer of many SVB listed products and I strongly recommend SVB for the quality and level of service.
Ireland
by Conor D.
11/13/2020
Delivery and packaging
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Overall satisfaction with this order
Very satisfied with over all service
New Zealand
by Rex D.
11/11/2020
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Customer service
Overall satisfaction with this order
Wouldnt debit my credit card
Denmark
by Hans Chr. E.
11/10/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
alt i alt udmærket service
Malaysia
by SY I.
11/10/2020
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Customer service
Overall satisfaction with this order
Bestellt, bezahlt, 2 mal per Mail und 1mal telefonisch nachgefragt wann die Bestellung kommt
Antwort kann 8 (acht) Wochen dauern!
Die richtige Adressierung hat per Mail 3 Kontakte benötigt......

... Und dann werde ich auf englisch nach nem Review gefragt.....

They are so international perfekt..
Slovenia
by Slavko D.
11/8/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
All great and easy to work with.
Finland
by Tommi L.
11/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Fast delivery. Good service.
Ireland
by Aidrain F.
11/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Great service start to finish
Ireland
by Mike F.
11/5/2020
Delivery and packaging
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Overall satisfaction with this order
Arrived safely and quickly. Would certainly shop here again.
Belgium
by Bart D.
11/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Something went wrong with the payment so I payed with paypal.
Need to contact customer service to dispatch order.
Customer service very responsive. Keep up the good work
Portugal
by Joaquim Jose M.
11/3/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Amazona service from SVB.
Poland
by Marine P.
10/29/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Very good service and nice cooperation
Sweden
by Per-Arne L.
10/27/2020
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Customer service
Overall satisfaction with this order
DHL sucks!
You are using DHL for "outside Germany" deliveries and that is really bad. I get two options
1 - being at home during daytime
2 - pick up of goods at DHL terminal that is 45 km outside town
By not having a better delivery option in Sweden (other carrier or DHL at service point) you get really bad rating (and UPS is not that much better in Sweden)
Portugal
by Oscar M.
10/26/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Nice price with quick shipment
Ireland
by Philip M.
10/23/2020
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Customer service
Overall satisfaction with this order
Good service, fast delivery
Sweden
by Björn O.
10/23/2020
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Customer service
Overall satisfaction with this order
DHL no good. Cant deliver to my home when I am there
Sweden
by Ulf H.
10/22/2020
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Overall satisfaction with this order
First time I bought from SVB, but not the last !!
Croatia
by DANKO C.
10/21/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
always good service from SVB
Spain
by Iñaki V.
10/20/2020
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Customer service
Overall satisfaction with this order
No more. I won't know how it goes until next year.