SVB order ratings

Usual 1st class service from SVB, Bremen as I have come to expect.

It is a pity that my outstanding order for replacement rods for a sun awning I bought last year is still not fulfilled

Extraordinary service at very difficult times

Everything as expected.

Delivery lasted almost 2 months !!!

Delayed and some kind of follow up, is missing - but the order is delivered now. Lets get started.

fast and in order, as allways

The delivery to Finland was One week

Super fast delivery as usually... Perfect

Thanks - until the next service

Excelente serviço de apoio ao cliente assim como honestidade competência e profissionalismo provados.
Recomendo vivamente.

Always happy iwith the accuracy and professionalism from the order till the delivery.

Thanks again.

Paid return.
I had to return one of the item becomes I did the ewrong order and I didnt appreciate that I had to provide by myself the return payment 30€

It is not the first time that I have been shopping at SVb. I will certainly do it again.

Great service and product knowledge.

SVB has done its job well. Appreciated my comments correctly. I am pleased with the cooperation.

Could be faster to Azores!!!

Good service. A large choice of products. Good prices.

good job.............................................................................

I do not have any complaint about the products, however the order took some time to ship as it was pending quote AN-67796 which had an estimated delivery time to SVB of 2 weeks. I placed my order on the 20-jan, and since I was lifting my boat for antifouling on the 31st I was aware this would be tight. However on the 31st I called SVB to find that you had received the Airmar parts on the 30th. The agent assured me that the order would be shipped on the 31st or 1st Feb - since I explained that I was expecting to put the boat back in the water on the 7th, We believed this would work. However the order was not dispatched until Monday 3rd, and did not reach me until the evening of the 7th - 6 hours after putting the boat back in the water. The DHL tracking was next to useless as no further information other that the order was accepted and cleared for export was updated after the 3rd. End result is that half of products I ordered were not able to be used. And frankly I am disappointed that the delay in shipping from SVB and lack of tracking information resulted this way.

Good service and many products

This is my second order on SVB.
No comment.

It just does not get better than this, great service

All was as fine as expected

Fast and prompt delivery

All went perfect, parcel arrived in time