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SVB order ratings

Average SVB delivery ratings

Delivery and packaging
Average Quality / Processing ratio
Overall satisfaction with this order

SVB delivery ratings

Ireland
4/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Usual 1st class service from SVB, Bremen as I have come to expect.

It is a pity that my outstanding order for replacement rods for a sun awning I bought last year is still not fulfilled
France
4/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Extraordinary service at very difficult times
Finland
4/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Everything as expected.
Lithuania
4/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Delivery lasted almost 2 months !!!
Denmark
4/3/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Delayed and some kind of follow up, is missing - but the order is delivered now. Lets get started.
Croatia
4/3/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
fast and in order, as allways
Finland
3/11/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
The delivery to Finland was One week
Denmark
3/10/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Super fast delivery as usually... Perfect
Portugal
3/10/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Thanks - until the next service
Portugal
3/9/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Excelente serviço de apoio ao cliente assim como honestidade competência e profissionalismo provados.
Recomendo vivamente.
Spain
3/7/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Always happy iwith the accuracy and professionalism from the order till the delivery.

Thanks again.
Egypt
3/6/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Paid return.
I had to return one of the item becomes I did the ewrong order and I didnt appreciate that I had to provide by myself the return payment 30€
Belgium
3/4/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
It is not the first time that I have been shopping at SVb. I will certainly do it again.
United Kingdom
3/2/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Great service and product knowledge.
Lithuania
2/28/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
SVB has done its job well. Appreciated my comments correctly. I am pleased with the cooperation.
Portugal
2/26/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Could be faster to Azores!!!
Lithuania
2/26/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Good service. A large choice of products. Good prices.
Slovenia
2/24/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
good job.............................................................................
Spain
2/17/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
I do not have any complaint about the products, however the order took some time to ship as it was pending quote AN-67796 which had an estimated delivery time to SVB of 2 weeks. I placed my order on the 20-jan, and since I was lifting my boat for antifouling on the 31st I was aware this would be tight. However on the 31st I called SVB to find that you had received the Airmar parts on the 30th. The agent assured me that the order would be shipped on the 31st or 1st Feb - since I explained that I was expecting to put the boat back in the water on the 7th, We believed this would work. However the order was not dispatched until Monday 3rd, and did not reach me until the evening of the 7th - 6 hours after putting the boat back in the water. The DHL tracking was next to useless as no further information other that the order was accepted and cleared for export was updated after the 3rd. End result is that half of products I ordered were not able to be used. And frankly I am disappointed that the delay in shipping from SVB and lack of tracking information resulted this way.
Finland
2/5/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Good service and many products
Netherlands
1/30/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
This is my second order on SVB.
No comment.
United Kingdom
1/27/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
It just does not get better than this, great service
Denmark
1/27/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
All was as fine as expected
New Zealand
1/22/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
Fast and prompt delivery
Philippines
1/22/2020
Delivery and packaging
Customer service
Overall satisfaction with this order
All went perfect, parcel arrived in time

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