Delivery
Fast, Faster, SVB - says a customers about our delivery service. Optimized logistic processes, modern technologies and a well trained team, guarantee a prompt delivery. Shortly after you have passed your order, we will hand it over to our reliable partners DHL or UPS who ensure a fast and secure shipping. At SVB, you decide where you need your package!
Delivery costs at a glance
| EU Member States | |
| Standard
package < 31 kg, < 120 cm |
8,95 € ** |
| Express delivery | On demand |
| Bulky goods | 49,95 € ** |
* Except Greece, Croatia, Canary Islands, Croatia, Romania and Bulgaria - shipping costs on demand.
** Except Greece, Croatia, Canary Islands and any other European islands - shipping costs on demand.
For further information regarding international shipping, click here
All standard shipments are carried out by our partners DHL or UPS.
Please mind: All standard deliveries will be delivered within 3 to 4 days depending on their destination. Additional costs for heavy goods or certain destinations can occure. We will inform you about any changes of delivery costs.
Tracking - Where is your package?
Keep track of your order. With the easy DHL and UPS tracking tools you can see exactly where your package is at the moment. The day your order leaves our warehouse, you will receive an automatic email with your DHL or UPS tracking number and a direct link to the online tracking tool.
Go to DHL live tracking » Go to UPS live tracking »
How to track your package:
- Click on the word “Tracking” in the SVB shipping confirmation email. You will be forwarded to the tracking of your SVB package.
- If the Link “Tracking” does not work, just copy the tracking number into the field “enter your tracking number” on www.dhl.com / www.ups.com and press enter. Now you will see the shipment status of your order. If you recognize a problem or a delay in the delivery process, please directly contact DHL or UPS.
or
If you have any questions concerning the shipment
status of your package, please directly contact DHL or UPS in order to avoid
additional
waiting time.
Attention: Please have your DHL/UPS tracking number at
hand.
DHL contact details:
| Phone: | Find your local DHL contact number here » |
| Online: | Live tracking |
UPS contact details:
| Phone: | 01806 882 663* |
| Online: | Live tracking |
Your Holiday Service - SVB solves your technical problems and delivers directly to your boat
Free problem-solving on the phone
Each water sports enthusiast knows this situation: Everything is prepared, the boat is finally in the water and the holidays can begin – if the impeller did not break, if the board toilet wasn’t clogged or if the air conditioner didn’t leak. At SVB you are on board that they provide competent advice and jointly resolve the problem with you.
Fast delivery to all ports in the world
And even if you have just forgotten to update your charts - SVB ships to hidden places, ports and islands around the world.
In order to guarantee the fastest possible delivery without delays, a concrete delivery address is required (receivers name, name of the port and possibly your boat, street name, street/house number, place and country)
Standard package EU
Packages up to 31 kg and a maximum length of 1.20 m are shipped by UPS / DHL
for a price of 8.95 € within the EU (Canary Islands, Greece and Croatia
excluded).
Standard packages cannot exceed an edge lengths of
120 x 60 x 60 cm.
Products with shipping marks (bulky goods /
shipping / dangerous goods)
will be
charged separately.
Delivery costs for the Canary Islands, Greece and Croatia have to be calculated by the SVB staff.
International customers »Shipment of bulky goods EU
Bulky items, that exceed the dimensions of a normal package (120 x 60 x 60 cm) are marked by a special sign. The shipment of these items is calculated with a fee of 34,95€ within European countries, with the exception of Canary Islands, Greece and Croatia. Delivery costs for bulky items that exceed a length of 2.70m have to be calculated by your SVB contact person.
Important: Please note that for wood and plexiglass boards we charge an additional packing rate of 30 € for protection manners.
Identification of bulky items on the SVB website:Shipment of heavy goods EU
Heavy goods that exceed a maximum weight of 31 kg and a maximum length of 1.20 m are marked by a special sign. The shipment of these items is charged by a fee of 49,95€ to European countries with the exception of Canary Islands, Greece and Croatia.
Identification of heavy items on the SVB website:Shipping cost on request: due to size and weight of the item the shipping cost have to be calculated. The cheapest rate for shipping to your delivery location is calculated after entering the order and quoted to you. Only with your approval to the price, the order will be placed.
Identification of bulky items on the SVB website:Warning:
Pyrotechnical items: The shipment of dangerous goods, such as pyrotechnical items, are only sold to people over 18 years old and only shipped directly to the purchaser of the goods with a German delivery address.
Identification of pyrotechnical items on the SVB website:Battery deposit: According to legislators, we are committed to charge a 7.50 € deposit for the purchase of a battery. Reimbursement will be made upon return in our house or against proof of disposal.
Identification of batteries on the SVB website:Value added tax identification number (VAT)
For tax free deliveries to companies inside the EU, we need your VAT identification number. Both, the billing address as well as the delivery address have to be outside of Germany.
| Member States | Description in language of the country | Abbreviation |
| Belgium (BE) | le numéro d’identification à la taxe sur la valeur ajoutée BTW - identificatienummer | No.TVA BTW-Nr. |
| Bulgaria (BG) | Dank dobawena stoinost | DDS = ДДC |
| Denmark (DK) | momsregistreringsnummer | SE-Nr. |
| Germany (DE) | Umsatzsteuer-Identifikationsnummer | USt-IdNr. |
| Estonia (EE) | Käibemaksukohustuslase registreeri-misnumber | KMKR-number |
| Finland (FI) | Arvonlisâverorekisterointi-numero | ALV-NRO |
| France (FR) | le numéro d’identification à la taxe sur la valeur ajoutée | --- |
| Greece (EL) | Arithmos Forologikou Mitroou FPA | A.Φ.M. |
| United Kingdom (GB) | value added tax registration number | VAT Reg.No. |
| Ireland (IE) | value added tax identification number | VAT No |
| Italy (IT) | il numero di registrazione IVA | P.IVA |
| Croatia (HR) | --- | --- |
| Latvia (LV) | pievienotasvertibas nodokla registrijas numurs | PVN registrijas numurs |
| Lithuania (LT) | Pridetines vertes mo-kescio moketojo kodas | PVN moketojo kodas |
| Luxembourg (LU) | le numéro d’identification à la taxe sur la valeur ajoutée | --- |
| Malta (MT) | value added tax identification number | VAT No |
| Niederlande (NL) | BTW-identificatienummer | OB-Nummer |
| Austria (AT) | Umsatzsteueridentifikationsnummer | UID-Nr. |
| Poland (PL) | Numer identyfikacji podatkowej | NIP |
| Portugal (PT) | o número de identificacao para efeitos do imposto sobre o valor acrescentado | NIPC |
| Romania (RO) | cod de înregistrare în scopuri de TVA | TVA |
| Sweden (SE) | Registreringsnummer för mervärdesskatt (Momsnum-mer) | MomsNr. |
| Slovakia (SK) | Identifikačné číslo pre daň z pridanej hodnoty | IC DPH |
| Slovenia (SI) | davcna stevilka | DDV |
| Spain (ES) | el número de identificación a efectos del Impuesto sobre el Valor Anadido | N.IVA |
| Czech Republic (CZ) | danove identifikacni cislo | DIC |
| Hungary (HU) | közösségi adószám | --- |
| Cyprus (CY) | Arithmos Egrafis FPA | --- |
Strong partners
All standard shipments are carried out by:
Customers say:
Very good and reliable service also for sending to Sweden.
Ich bin mit der Liefergeschwindigkeit zufrieden! Ich bin nicht zufrieden, weil ich den ersten Einkauf nicht mit einer Kreditkarte bezahlen konnte, sondern zur Bank gehen musste, um mit einer Überweisung zu bezahlen.
As described. Thank you!
Very quick delivery considering it was xmas week
Reliably fast service and reasonably priced also stock heater accessories that not many places do
Our experts
- Boat builder
- Mechanical Engineering
- Technician
- Electrician
- Naval architects
- Sailmakers
- Splicers
- Riggers
Where is your parcel?
Do not hesitate to contact DHL directly in order to get more exact tracking information:
+44
(0)844 248 0844
