lang-en
Deutsch
Nederlands
Français
Italiano
Español
Technical support: +49 (0)421-57290-0

Cart

Privacy policy

Within all actions of data processing such as census, handling, transmission, etc. SVB acts upon European statutory provisions. The data needed to process your inquiry/order, will be saved and used for the correct transaction of your inquiry. We might demand and report credit history information/solvency check from and to credit bureaus (such as German SCHUFA 65203 Wiesbaden and/or CEG Creditreform Consumer GmbH, Hellersbergstr.11, 41460 Neuss), which we use to help prevent and detect fraud. No customer related data is passed on to third parties.


What kind of data does SVB gather?

Information that you gave us:
We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. You can reject the use of your data at any time via e-mail to info@svb24.de or via mail to SVB GmbH, Gelsenkirchener Str. 25-27, 28199 Bremen.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses SVB24.com or advertisements and other content served by or on behalf of SVB24.com on other Web sites. You can reject the use of your data at any time via e-mail to info@svb24.com or via mail to SVB GmbH, Gelsenkirchener Str. 25-27, 28199 Bremen.


How does SVB use my data?

We are aware that the secure procedure of your submitted, personal data is very important to you. That is why SVB guarantees to respect and act upon European statutory provisions when collecting, handling and using your data. We may collect your information if you seek to place an order for a product to us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier DHL, UPS etc. or our supplier).

You may access your information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those that are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.


Cookies

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites and storage of items in your Shopping Cart between visits.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of SVB24.com’s essential features, we recommend you to leave cookies turned on. With the SVB cookies you will be able to add items to your Shopping Cart, proceed to Checkout, or use any SVB24.com products and services that require you to Sign in.


Google Analytics

This website is using Google Analytics, a web analysis service of Google Inc. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Facebook Social Plugins

Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. For this purpose, the Internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.For information on the purpose and scope of data collection by Facebook and how it is processed and used, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy.


My Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


I am under 18, can I purchase goods at SVB24.com?

SVB does not sell products for purchase by children. If you are under 18, you may use SVB24.com only with the involvement of a parent or guardian.


Do you have further questions?

Would you like to know more about data protection at SVB?
Please contact us via mail: info@svb24.de

SVB uses Cookies to guarantee you your purchase as simple as possible. Within further usage of our pages, you will accept that we use cookies. Learn more...  Ok