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SVB order ratings

Average SVB delivery ratings

Delivery and packaging
Average Quality / Processing ratio
Overall satisfaction with this order

SVB delivery ratings

no
11/20/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
It is nice that SVB is interested in providing a high level of customer service.
pt
11/20/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
i am satisfied.

thanks
dk
11/19/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Hello happy chrismas
dk
11/16/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
pt
11/5/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
As usual well packed and very fast deliver.
fi
11/5/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Everything worked well, thanks.
ie
11/3/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
You would not get away with this form of "clever" advertising tricks in ireland
ie
11/2/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Usual excellent service from SVB Bremen
gb
10/31/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Great service and so easily to communicate with.
fi
10/23/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Fast ,reliable and favourable shipping, thanks
pl
10/22/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
polecamy Firmę - dziękujemy za miłą i szybką obsługę
au
10/19/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
I was very angry that a large paper catalogue in a language that I dont speak was delivered with my order. This is both a waste of paper and the environment and more expensive for postage. I only hope that we did not pay for the postage of this catalogue!! Although the products are fine I will look for other places to order Bavaria parts next time!
nl
10/2/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
SVB should have noticed that the knob on the telescopic arms was of poor design and NOT stocked this item.
fi
10/2/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Extremly long Leadtime . Lack of back order information.

Our reply

Dear Mr. Niemela, thank you for your feedback. Unfortunately, one of the articles in your order was on backorder and needed to be brought in for you from a supplier. Our customer service staff answered your inquiry regarding order status and leadtime on the same day as you inquired (within 4 hours). We informed you that it would take some time until we received the shipment and we ultimately received the goods nearly 1 month ahead of our initial ETA, upon which time we shipped to Finland the same day as they were received. Please do not hesitate to get in touch with us if you have any questions. Many thanks as always. - Cory V.
dk
10/1/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Delivery time 12 days!!
pt
9/27/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Fantástico muito bom tudo em ordem produto excelente recomendo fortemente
fi
9/26/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Easy and simple ordering process, very good communication from ordering to arrival!
Very positive experience!
dk
9/25/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
.........ø.øøøøøø.........
be
9/25/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Had product misschien iets vroeger verwacht maar is ok
se
9/24/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Super good as always!
pf
9/21/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
nothing more to say than perfect!
sg
9/19/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Very satisfied with SVB service
fr
9/18/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Un sans faute sur toute la ligne
mt
9/17/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Received my order in short time and the package was great
sg
9/13/2018
Delivery and packaging
Customer service
Overall satisfaction with this order
Order processing, shipping and local delivery worked in perfect harmony.Top notch!!

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